United National Movers (the “Company”) is committed to maintaining robust privacy protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.
For purposes of this Agreement, “Service” refers to the Company’s service which can be accessed via our website at https://unitednationalmover.net/ [or through our mobile application], in which users can contact us for company services or products. The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of Service.
Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and the number of clicks.
Personal Information includes, but is not limited to, your email, name, phone number, and any other information you provide when requesting a quote or contacting us through the website, which you submit to us through the registration process at the Site.
When you use our contact form, we collect your name, email address, and phone number to respond to your inquiries and provide you with requested information.
We may use call tracking technology to analyze phone call data for improving our services. This may include collecting information about the date, time, and duration of calls.
We collect electronic signatures (eSignatures) through a secure process only after a customer agrees to our services. This is required by DOT regulations (49 CFR 375.505) and is necessary for the formation of a legally binding contract for our services. Collecting eSignatures after consent ensures that we obtain them purposefully and with your explicit agreement.
To activate the Service, you do not need to submit any Personal Information other than your email address. To use the Service thereafter, you do not need to submit further Personal Information. However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you.
We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis.
The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.
In addition to the information provided automatically by your browser when you visit the Site, to become a subscriber to the Service you will need to create a personal profile. You can create a profile by registering with the Service and entering your email address and creating a username and a password. By registering, you are authorizing us to collect, store and use your email address in accordance with this Privacy Policy.
We may use an IP geolocation API to estimate your general location based on your IP address. This allows us to customize content, such as displaying the nearest branch office to you, and provide relevant services. The API may collect general location data, such as your city, region, or country. We may share this data with the API provider. You can typically configure your browser settings to limit or disable location sharing.
Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to the user's email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.
In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers.
In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.
In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.
We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. We take appropriate technical and organizational measures to protect the security and confidentiality of eSignatures, including encryption and secure storage. By using our Service, you acknowledge that you understand and agree to assume these risks.
You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional email. You can also indicate that you do not wish to receive marketing communications from us in the “Settings” section of the Site. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out in the Settings section of the Site, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.
In addition to the rights listed above, you may also have the right to:
To exercise any of these rights, please contact us using the contact information provided below.
As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third-party website accessed by selecting a link on our Site or via our Service.
To the extent that you access or use the Service through or on another website or application, the privacy policy of that other website or application will apply to your access or use of that site. We encourage our users to read the privacy statements of other websites before proceeding to use them.
Social Media: Our website includes links to our social media pages. Please be aware that these platforms have their own privacy policies and data collection practices.
The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our website. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.
We do not knowingly collect personal information from children under the age of 13. If you are under the age of 13, please do not submit any personal information through our Service. If you are a parent or guardian and you believe that your child under the age of 13 has provided us with personal information, please contact us using the contact information provided below, and we will take steps to delete such information from our files.
Your account data is stored by United National Movers for the period necessary for fulfilling the purposes outlined in this Privacy Policy. There may be instances when we are legally mandated to hold onto your data for longer periods, such as for maintaining suppression lists, addressing legal claims or proceedings, enforcing our agreements, and complying with other legal, tax, or accounting requirements. Upon completion of the legitimate need for your data, it will be deleted or anonymized from our active databases and isolated from further processing in backup systems until deletion is viable.
United National Movers may disclose your Personal Information if required to do so by law or in the good faith belief that such action is necessary to:
Under the CCPA, among other rights, California consumers have the right to:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
While our website and services do not currently respond to "Do Not Track" (DNT) signals from web browsers, we are committed to providing you with control over your privacy. You can manage your cookie preferences and limit tracking through your browser settings. We also provide options to opt-out of marketing communications and exercise your data rights as outlined in this Privacy Policy.
We are continually evaluating our practices and technologies to enhance user privacy and may update our approach to DNT signals in the future.
If you have any questions about this Privacy Policy, our data practices, or would like to exercise your data rights, please contact us at info@unitednationalmover.net.
Last Updated: This Privacy Policy was last updated on 11.23.24.